WeInfuse and Clarion Partner to Bring AI Agents to the Infusion and Pharmacy Front Office

WeInfuse and Clarion Partner to Bring AI Agents to the Infusion and Pharmacy Front Office

PR Newswire

Clarion’s AI agents connect directly to WeInfuse to resolve routine patient calls using live order, authorization, and appointment data.

DALLAS, Oct. 14, 2026 /PRNewswire/ — WeInfuse, the premier software platform for infusion providers and pharmacies, announced a strategic partnership with Clarion, an end-to-end platform that runs the front office for medical practices with AI agents.

Clarion’s AI agents connect directly to WeInfuse to resolve routine patient calls using live order, authorization, and appointment data.

As demand for infusion therapy continues to grow, providers and pharmacies face increasing administrative demands, from managing inbound phone calls and scheduling requests to coordinating referrals and prescription refills. Through this partnership, WeInfuse and Clarion are bringing AI agents into infusion operations, helping clinical teams automate routine communications, improve responsiveness, and dedicate more time to patient care.

WeInfuse’s cloud-based platform manages the end-to-end workflows of infusion providers and pharmacies, including intake, scheduling, clinical documentation, inventory management, dispensing, and billing. Clarion connects directly to WeInfuse, so its agents see each patient’s orders, prior authorization status, and upcoming appointments in real time. They resolve routine calls end to end and route everything else to the patient’s clinic. Together, the two platforms cover not only the clinical and operational aspects of infusion care, but also the communications that connect patients and care teams.

“As a physician, I’ve seen firsthand how administrative work pulls clinical teams away from the patients who need them,” said Clarion Co-Founder & CEO Ryan Gallagher, MD. “Infusion is one of the most operationally complex areas of care. Every treatment depends on the order, the authorization, and the chair all lining up at the right time. Connected directly to WeInfuse, Clarion’s agents run that front office work end to end, so infusion providers and pharmacies can grow without burning out their teams.”

“Our clients have enough on their plates without having to spend so much of their day answering phones, managing scheduling requests, and chasing down information,” said WeInfuse Co-Founder & CEO Bryan Johnson. “We see a tremendous opportunity for AI to take some of that work off their hands. That’s what makes this partnership with Clarion so exciting. It’s another way we can help our clients operate more efficiently and give their teams more time to focus on patients.”

Medix Infusion, a national multi-site infusion center and pharmacy organization and a longtime Clarion customer, is the first provider to utilize the WeInfuse and Clarion integration, and is already seeing positive results. Clarion’s agents now work directly from Medix’s data in WeInfuse, using the same orders, authorizations, and schedules the Medix team relies on every day. “Our team spends a lot of time on the phone coordinating care, answering questions, and making sure patients have what they need,” said Medix CEO & President Carmine DeNardo. “That’s an important part of what we do, but it’s also time-consuming. We saw an opportunity with WeInfuse and Clarion to make that process easier for our team and our patients, and we’re already seeing the benefits. It’s helping our team work more efficiently, and we’re excited to see what else we can accomplish as we continue leveraging the integration.”

About WeInfuse
WeInfuse is the premier technology and consulting provider for infusion therapy and medication delivery in the U.S. The WeInfuse software platform powers the end-to-end workflow for infusion centers and home infusion and specialty pharmacies nationwide. WeInfuse’s modern, purpose-built workflows for all sites of care allow pharmacies and providers to improve patient care and scale operations with confidence. Take the confusion out of infusion and learn more at weinfuse.com.

About Clarion
Founded in 2024 by Ryan Gallagher, MD, and Jeffrey Lamothe, Clarion is an end-to-end platform that runs the front office for medical practices with AI agents. Its agents handle inbound and outbound patient calls, referral and fax processing, and scheduling for customers representing 20 specialties and a footprint of over 1,000 clinic locations in nearly all 50 states. Clarion is based in New York and backed by Accel and Y Combinator. Learn more at clarionhealth.com.

Infusion Software & Consulting Services

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SOURCE WeInfuse